Shipping policy

Thank you for choosing Fit-Miss Activewear. This policy explains the shipping and delivery procedures for orders placed through https://fitmissactivewear.com.

1. Shipping Area

Fit-Miss Activewear currently delivers across Lebanon. If additional countries become available, eligible destinations and delivery methods will be displayed at checkout.

2. Shipping Costs

Shipping is charged separately unless a free-shipping promotion or threshold is expressly displayed. Available rates are calculated based on the delivery address, package details, order value, and delivery method. The final shipping cost is displayed at checkout before payment.

3. Processing and Delivery Time

Orders are normally processed within 1–3 business days, excluding weekends and public holidays. Processing may take longer during sales, holidays, product launches, or other high-volume periods.

Delivery time depends on the destination and delivery method. Any timeframe shown at checkout or provided after dispatch is an estimate, not a guarantee. Carrier delays, severe weather, incomplete addresses, customs, or other events outside our control may affect delivery.

4. Shipping Method and Tracking

Orders are delivered by Fit-Miss Activewear's available local or third-party delivery partners. Available methods are shown at checkout where applicable.

When tracking is available, we send tracking information to the email address provided with the order after dispatch. Tracking may take time to update after the carrier receives the parcel.

5. Customs, Duties, and Taxes

Fit-Miss Activewear currently ships within Lebanon. If international delivery becomes available, the recipient will be responsible for customs duties, import taxes, brokerage charges, or similar fees imposed by the destination country unless checkout expressly states that those amounts are included.

6. Address Accuracy and Delivery Issues

Customers are responsible for providing a complete and accurate delivery address and reachable contact information. Contact us immediately if an address needs correction. We cannot guarantee changes after processing begins.

If delivery fails because the customer provided an incorrect or incomplete address, refused delivery, or was unavailable after reasonable delivery attempts, the customer may be responsible for redelivery, return, or additional carrier charges.

Shipping charges are non-refundable after dispatch unless the issue resulted from our error or applicable law requires otherwise.

7. Lost, Delayed, or Damaged Packages

If a parcel appears delayed, lost, or damaged, contact the carrier using the tracking information and notify us at info@fitmissactivewear.com so we can provide reasonable assistance. We may request photos, packaging, tracking details, or other evidence.

Responsibility for a parcel after handoff to a carrier is subject to applicable law and the carrier's terms. Nothing in this policy limits rights that cannot lawfully be waived.

8. Order Changes and Cancellations

Contact us immediately if you need to change or cancel an order. We process orders quickly and cannot guarantee that a request can be accommodated. Orders cannot be cancelled after dispatch.

9. Contact

For shipping questions, contact:

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